Privacy Policy

Last updated:

1. Introduction

Organlife ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website organlife.world and use our services.

This policy complies with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

2. Data Controller

The data controller responsible for your personal data is:

Organlife
14 St Thomas Cres, Carrowmore, Knock, Co. Mayo, F12 D735, Ireland
Email: correspondence@organlife.world

3. Information We Collect

3.1 Personal Data You Provide

We collect personal data that you voluntarily provide when you:

  • Place an order through our website
  • Contact us via email or our contact form
  • Subscribe to our communications

This may include:

  • Full name
  • Email address
  • Phone number (if provided)
  • Shipping and billing address
  • Payment information (processed securely by third-party payment providers)
  • Any other information you choose to provide in messages

3.2 Automatically Collected Data

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website
  • Device information

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contract Performance: Processing necessary to fulfill your order and provide our services
  • Consent: Where you have given explicit consent for specific processing activities
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and preventing fraud
  • Legal Obligations: Processing required to comply with applicable laws and regulations

5. How We Use Your Information

We use your personal data for the following purposes:

  • Processing and fulfilling your orders
  • Communicating with you about your orders and inquiries
  • Providing customer support
  • Sending transactional emails (order confirmations, shipping updates)
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud and ensuring security

6. Data Sharing and Disclosure

We may share your personal data with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Legal Authorities: When required by law or to protect our legal rights

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

  • Order and transaction data: 7 years (for accounting and legal purposes)
  • Customer inquiries: 3 years from the last interaction
  • Marketing consent records: Until consent is withdrawn, plus 3 years

9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Request limitation of processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at correspondence@organlife.world.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL/TLS encryption for data transmission
  • Secure storage systems with access controls
  • Regular security assessments and updates
  • Staff training on data protection

While we strive to protect your personal data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

11. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

12. Children's Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

15. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority. In Ireland, this is the Data Protection Commission:

Data Protection Commission
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: www.dataprotection.ie

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Organlife
14 St Thomas Cres, Carrowmore, Knock, Co. Mayo, F12 D735, Ireland
Email: correspondence@organlife.world